Frequently Asked Questions
Everything you need to know about bringing comfort to your home.
What is the typical shipping timeframe for furniture items?
Standard furniture orders are processed within 2-3 business days. Depending on your location, delivery typically takes between 7 to 14 business days. You will receive a tracking number as soon as your order leaves our warehouse.
Do you offer white-glove delivery and assembly?
Yes, we offer premium white-glove delivery for an additional fee. This service includes bringing the item into your room of choice, full assembly, and the removal of all packaging materials.
What is your return policy for home decor?
We want you to love your space. If you are not satisfied, you can return most items within 30 days of delivery. Items must be in their original condition and packaging to be eligible for a full refund.
How can I care for my new textiles and upholstery?
Each product comes with a specific care label. Generally, we recommend professional cleaning for upholstered furniture and cold-water washing for our organic cotton linens to maintain fabric integrity.
Are your wood products sustainably sourced?
Sustainability is at the heart of 'Just a moment...'. We partner with manufacturers who use FSC-certified timber and eco-friendly finishes to ensure your home is as green as it is beautiful.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free financing options through Affirm and Klarna for larger purchases.